FAQ's
What services does Best Option Restoration offer?
Best Option Restoration provides a comprehensive range of disaster restoration services, including:
- Water Damage Cleanup & Repair
- Mold Removal
- Smoke Damage Restoration
- Sewage Cleanup Services
- Odor Removal Services
- Flood Restoration Services
- Board-Up Services for Storms
- Water Leak Detection
- Remodeling Services
These services are designed to restore properties to their pre-loss condition after disasters.
Is Best Option Restoration available for emergencies?
Yes, Best Option Restoration offers 24/7 emergency services every day of the year. They understand that emergencies can occur at any time and are committed to being there when you need them.
What areas does Best Option Restoration serve?
Best Option Restoration is based in Lexington, Kentucky, and serves the surrounding areas. For specific service areas, it’s recommended to contact them directly.
Is Best Option Restoration insured?
Yes, Best Option Restoration is insured, ensuring protection and peace of mind for their clients during the restoration process.
Does Best Option Restoration comply with safety regulations?
Absolutely. They maintain strict adherence to OSHA rules and regulations to ensure the safety of their workers, the public, and clients.
How can I contact Best Option Restoration?
You can contact Best Option Restoration by calling (859) 240-9063. They are available 24/7 to assist with your restoration needs.
faq
Water Damage FAQs
Do you work with my insurance?
Yes, Best Option Restoration works with all insurance companies to streamline the claims process and ensure you receive the coverage you’re entitled to.
How do I know if my insurance will cover this?
Insurance coverage depends on your policy and the source of the water damage. Best Option Restoration can assist you in understanding your coverage and guide you through the claims process.
How do I know that mold won't show up?
Best Option Restoration uses advanced drying techniques and moisture detection equipment to ensure all affected areas are properly dried, significantly reducing the risk of mold growth.
How long does it normally take?
The duration depends on the extent of the damage, but most water damage restoration projects take anywhere from a few days to a week. Best Option Restoration will provide an estimated timeline after assessing the damage.
Can you help me put it back together?
Yes, Best Option Restoration not only mitigates water damage but also offers reconstruction and remodeling services to restore your property to its pre-loss condition.
Do you accept credit card payments?
Yes, Best Option Restoration accepts credit card payments for your convenience.
Do I need to leave my house for the work to be done?
In most cases, you can stay in your home during water damage restoration. However, if the damage is extensive or poses health risks, temporary relocation might be recommended.
What is the IICRC? Do you have credentials to do this work?
The IICRC (Institute of Inspection, Cleaning, and Restoration Certification) sets the standard for professional restoration services. Best Option Restoration is IICRC-certified, ensuring they adhere to industry best practices.
Will there be noise?
Yes, drying equipment, dehumidifiers, and air movers can produce noise. However, the team will work to minimize disruptions as much as possible.
Will you help me navigate this stressful situation?
Absolutely. Best Option Restoration prides itself on clear communication, compassionate service, and expert guidance throughout the restoration process.
Do you give free estimates?
Yes, Best Option Restoration provides free estimates to help you understand the scope and cost of the work before any commitments are made.
FAQ
Mold FAQs
Is it dangerous for me to be in the house?
Yes, mold can pose serious health risks, especially for individuals with allergies, asthma, or compromised immune systems. It’s recommended to limit exposure until proper remediation is completed.
Will insurance cover mold removal?
Insurance coverage for mold removal depends on the cause of the mold. If it results from a covered water damage event, your policy may cover it. Best Option Restoration can help you navigate your claim.
How much does it cost?
The cost of mold removal varies depending on the extent of the infestation and the size of the affected area. Best Option Restoration provides free estimates to give you a clear idea of the cost.
How long does it take?
The timeline for mold remediation depends on the severity of the mold issue but typically takes anywhere from a few days to a week.
Do I need to leave my house while work is being done?
In many cases, temporary relocation may be necessary, especially if there’s extensive mold contamination or health risks involved. Best Option Restoration will advise you based on your specific situation.
Do I have to be home for the work to be completed?
No, you don’t need to be home during the entire remediation process. However, access to your property will need to be arranged.
For more details or personalized assistance, visit Best Option Restoration’s website or call them at (859) 240-9063.
